Retail Assistant


Brisbane City, QLD

Posted 12/3/2019

About SPW Group

SPW Group, along with BOC, is a member of The Linde Group, a world leading supplier of industrial, process and specialty gases, industrial equipment and engineering services, located in more than 100 countries with more than 64,500 employees.

South Pacific Welding Group Pty Ltd was formed in early 2003 bringing together a number of welding supply warehouses that have a combined service history of over 70 years. We specialise in welding which includes equipment, consumables, service, second hand and hire. The group includes Western Welding Services (Perth), Townsville Welding Supplies, Norstate Gas (Cairns) Independent Welding Supplies (Brisbane and Mackay) and The Weld Spot (Victoria).

The Role

We are currently seeking a Retail Assistant who is customer focused and sales driven to join our team in Wacol where we pride ourselves on providing excellent service. As part of our team, you will be responsible for promoting our full range ofwelding products, safety equipment and BOC Industrial Gases to a diverse range of customers.

Other responsibilities in this role include;

  • Provide superior customer service by achieving customer focused performance measures
  • Develop sustainable networks and relationships that reach across functions and organisations, including external partners
  • Provide cross functional support within the local branch team
  • Take initiative for your individual and branch-based performance
  • Accurate and timely processing of orders in SAP.

To be successful, you will possess the following skills and attributes;

  • Experience with Welding and Equipment or similar
  • Experience in a retail sales environment
  • Strong verbal and written communication skills
  • Strong focus on customer service
  • Confidence in presenting our wide product & service range to our customers
  • Excellent time management skills
  • Current Driver’s License and/or Forklift license is highly advantageous

Our people have the opportunity to thrive and excel. We provide a wide range of training programs to enhance career development. We also have a variety of employee appreciation programs to recognise individual and team efforts.

So what are you waiting for? The opportunity is yours. Are you ready to take the lead?

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