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16

February

Counter Sales Assistant

Total Tools - North Bondi, NSW

Retail
Source: uWorkin

JOB DESCRIPTION

Who we are

For 30 years, Total Tools has operated as the ultimate tool shop delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools and best of all, the majority of our 88 nationwide stores are locally owned and operated.

In 2020 we were proud to join the Metcash group alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few!). While continuing to operate as separate entities, we’re working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry.

Independent business working together – what an exciting journey ahead. All that is missing is you!

The Role:

You will be the ?rst point of contact in our Warners Bay store, greeting customers as they enter the store. You will lead the front counter area and process sales transactions, answer phone calls and assist with directing customers to areas of the store.

No speci?c tools experience required, if you have a can-do, positive attitude and love customer service, you will excel in this role.

You will be responsible for:

  • Welcoming and greeting all customers entering the store
  • Managing the register and front counter area
  • Directing queries and serving customers
  • Building rapport with customers

Does this sound like you?

  • Exceptional customer service skills – you are the face of the store!
  • Demonstrated experience within a similar role including POS and cash handling
  • Excellent verbal and written communication
  • A strong work ethic
  • Faultless time management skills
  • Computer literacy

Experience using Pronto is preferred, but not essential.

As this store operates on a 7 day trading roster, availability on weekends and some public holidays will be required.

This role operates as an 11 day fortnight.

Why work for us?

Our operating model is one that respects and invests in our team and customers. We live by our values - one team, own it and get it done, customer first and be the difference.

We also offer:

  • Ongoing product training in market leading brands like Bosch, Makita, Milwaukee and many many more
  • Commitment to ongoing job security
  • Strong reputation for fair and compliant performance mentoring

If you want to join the Total Tools team, apply today.

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications and merit.

Only applicants with valid working rights in Australia will be considered for this position.