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February

Customer Service Officer - In Store

MAYDAY RECRUITMENT - Adelaide, SA

Retail
Source: uWorkin

JOB DESCRIPTION

MAYDAY are delighted to be recruiting a fantastic part-time permanent opportunity with a well-known Australian insurer, who would love a passionate Customer Service Officer to join their Adelaide CBD based branch. This role will be pivotal to assisting customers with inquiries and providing an outstanding level of service. 

Hours are expected as follows: 

Monday - 12pm -2pm
Tuesday - Day off
Wednesday - 9am -5pm
Thursday – 10am -3pm
Friday 10am – 3pm
Saturday - Every other (you will be paid overtime for this)

In addition, you may occasionally be asked to work full time from time to time to cover leave. 
What’s in it for you?

  • Work for a fantastic, well-known Australian brand
  • Permanent, Part Time role
  • $51,000 - $54,000 + super
  • Frequent travel to wonderful 5 other CBD stores
  • Be provided with 6 weeks exceptional on the job training
  • Great team culture
What will you be doing?
  • Providing on going support to customers who visit the branch
  • Tailor and up-sell packages that will support customer needs
  • Travel and provide on-going and ad-hoc cover at other NSW branches as well as interstate branches on an ad-hoc basis
  • Ensuring all insurance claims are processes correctly and in line with company policies
  • Cover absence within locate and state-wide branches
  • Other ad-hoc duties as required
What experience would be great for this role?
  • Experience within a face to face customer service role, including retail or fitness
  • Experience up-selling
  • Excellent communication skills
  • A keen attitude towards travelling interstate
  • Love assisting customers to the best of your abilities
  • Great problem-solving skills

If this sounds like a role you would excel in, please click the link to apply with your most up to date CV.