David Jones and the Country Road Group is Australasia’s largest department store and fashion retail group comprising of iconic brands such as David Jones, Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Job description

Reporting directly to the Counter Manager, you will experience unique levels of exposure to our world class Store Management team & Beauty Brands. You will have the responsibility to develop your knowledge of and drive your brands' performance.
DUTIES INCLUDE:
As a therapist you will listen to our customers in order to understand their specific Skincare needs and provide insightful product recommendations. You will also:
- Personally drive sales and deliver exceptional and personalised customer service
- Assist the Counter Manager to ensure overall operation of each counter is maintained to a high standard whilst meeting sales targets
- Ensure the visual merchandising standards across the counter adhere to company guidelines and that stock levels are consistently replenished
- Perform beauty services to our customers in a consultative manner
- Share your passion for beauty with our clients and inspire them with product knowledge and recommendations
- Work collaboratively as a team to achieve both individual and team based sales targets

Profile

- Qualification in Beauty Therapy (Diploma or Certificate) will be highly regarded
- Previous experience in a customer facing role within beauty or retail
- Flexibility to work retail hours which includes some late nights and weekends
- Exceptional service, selling and communication skills
- Ability to coach and provide feedback to build individual and team capability
- Be representative of the brand, holding a professional stance and high emotional intelligence