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Customer Service Officer - In Store

Mayday Recruitment - Adelaide, SA

Source: uWorkin


Exciting travel component to the role
Extensive training provided
Part time hours providing high level customer service

MAYDAY are delighted to be recruiting a fantastic part-time permanent opportunity with a well-known Australian insurer, who would love a passionate Customer Service Officer to join their Marion based branch. This role will be pivotal to assisting customers with inquiries and providing an outstanding level of service.

Hours are expected as follows:
Monday - 12pm -2pm
Tuesday - Day off
Wednesday - 9am -5pm
Thursday - 10am -3pm
Friday 10am - 3pm
Saturday - Every other (you will be paid overtime for this)

In addition, you may occasionally be asked to work full time from time to time to cover leave.

What’s in it for you?

Work for a fantastic, well-known Australian brand
Permanent, Part Time role
$51,000 - $54,000 + super
Frequent travel to wonderful 5 other CBD stores
Be provided with 6 weeks exceptional on the job training
Great team culture
What will you be doing?

Providing on going support to customers who visit the branch
Tailor and up-sell packages that will support customer needs
Travel and provide on-going and ad-hoc cover at 5 other Adelaide branches
Ensuring all insurance claims are processes correctly and in line with company policies
Cover absence within locate and state-wide branches
Other ad-hoc duties as required
What experience would be great for this role?

Experience within a face to face customer service role, including retail or fitness
Experience up-selling
Excellent communication skills
A keen attitude towards travelling interstate
Love assisting customers to the best of your abilities
Great problem-solving skills
If this sounds like a role you would excel in, please click the link to apply with your most up to date CV.