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16

March

Showroom Assistant

Karndean Designflooring ANZ - Knoxfield, VIC

Retail
Source: uWorkin

JOB DESCRIPTION

Karndean Designflooring is a global market leader seeking an enthusiastic Showroom Assistant to join its Australia and New Zealand operation. We are looking for a passionate, authentic and motivated professional to transform our consumers' and customers' designs and dreams into reality.

The successful candidate will be self-motivated, a real people-person, and able to work collaboratively in a small team that’s committed to providing a premium consumer and customer experience.


ABOUT THE ROLE

This part time role (including Saturdays) brings design expertise and will see you building relationships, immersing yourself within our extensive product range and supporting the day to day running of our Showroom to deliver an exceptional experience to consumers through consultations.

The role is integral to ensuring that the Karndean brand is represented in the best way possible through the presentation of the Showroom and the consistent delivery of a Premium Customer Experience.


Every day, you can expect to:

  • Build relationships with Karndean’s consumer, trade, retailer customer bases
  • Adhere to target and KPI expectations
  • Manage and process samples orders and inventory
  • Maintain the Showroom (including "fluffing and puffing")
  • Develop a deep knowledge of the Karndean products
  • Being the first point of contact for all people entering the Showroom (customers, staff, contractors, suppliers) and a range of associated admin duties
  • Content creation for Showroom and internal communications (email, website, social platforms and signage)
  • Conducting tours for visiting client partners and new staff
  • Developing and participating in customer-centred strategies that will drive a positive customer experience in the Showroom
  • Support marketing and product teams on product launches, market insights and projects including attending design/product/marketing workshops and associated tasks
  • Assisting staff with queries regarding products

Keys to your success:

  • Demonstrated ability to perform in a retail consultancy/sales role (preferably in consumer, retail, building products or interior/home décor)
  • Exposure to luxury brands is a bonus
  • Passion for high-end products and Interior Design
  • An eye for trends and styling detail and a creative spark/interest/curiosity
  • Proactive attitude and ability to collaborate with a team
  • A commitment to excellence in customer service
  • Exposure to Microsoft Office, AX Dynamics, Microsoft CRM or similar packages (desirable)
  • A can-do attitude, taking initiative
  • Great natural personal qualities and people communication skills


ABOUT US

Karndean Designflooring is a global interiors company that is changing perceptions the world over around how our revolutionary Luxury Vinyl Tile (LVT) flooring range can deliver the beauty of natural products with durability to suit every domestic and commercial lifestyle

This is a great opportunity for a marketing professional to join a positive, high-energy global organisation that was established over 45 years ago in the UK and now employs almost 500 team members worldwide. Karndean prides itself on being a premium brand, offering a premium product, supported by the delivery of a premium customer experience.


Our Core Values are; Positive Energy, Pioneering Spirit, People Matter and Deliver the Promise.

Empowered people are at the heart of Karndean. We encourage bravery and creative thinking. Our business is fuelled by dynamism, drive and an enthusiastic, 'can do' attitude.

We believe in integrity and commit to our customers, our goals and the team.


Karndean Designflooring is an equal opportunity employer. We provide free on-site parking and attractive employee benefits.


If this sounds like you, please click the apply button above.