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Commercial Associate - Sme

Klarna - Sydney, NSW

Source: uWorkin


About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants - with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 3500+ employees from 90 nationalities.

Klarna is all about smoooth payments and is well on it's way to becoming the world's favourite way to buy! We use our proprietary credit offerings and dynamic checkout solutions to drive conversion increase across desktop, tablet and mobile - upwards of 80% increase in some cases. Oh, did we mention we take all of the risk so our merchants can do what they do best? We are focused on further disrupting the Australian SME retail e-commerce market by providing merchants with a holistically better BNPL provider. That's why we need you!

About you:

You have a strong understanding of the SME space ideally in an eCommerce/retail environment and the desire to truly make a difference for the companies to which you sell. You'll be responsible for setting strategies, leading and developing a passionate team of commercial associates. You are someone who is a proactive leader with experience of acquiring SMEs at scale, You love to win and incite energy from your team everyday!

This role will see you:

  • Reaching out by phone and email to prospects that showed initial interest.
  • Advising your clients on the best product and set up given their needs.
  • Negotiating, closing deals and signing contracts.
  • Act as the interface at Klarna between customer, Sales, Delivery, Legal and Product.
  • Working with existing customers on contractual changes.
Your are:
  • A driven individual with a can-do mentality, ready to achieve great results.
  • A great communicator and have a strong commercial acumen.
  • Interested in the techniques comprising Klarna's solutions, although deep technical knowledge is not an initial requirement.
  • Goal oriented, yet a team player.
  • We value comradeship and we expect that new team members will reinforce the current good atmosphere!
  • Able and willing to work in a fast paced environment, while having the ability to stay calm and think logically.
You have:
  • Previous SME sales experience ideally in a ecommerce/retail/payments environment.
  • A Bachelor's degree.
  • Careful attention to detail.
  • The ability to talk clearly and confidently with any audience.
  • Proven ability to learn new things in rapidly changing environments.
  • Excellent oral and written presentation skills, able to communicate product and business related matters.
Your personality, motivation and competitive spirit is what matters most. If you have a winner-mentality, a desire to learn new things to drive great customer, and partner experiences, we would like to talk to you!

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.