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19

March

Retail Business Manager | South Australia

Aesop - Adelaide, SA

Retail
Source: uWorkin

JOB DESCRIPTION





Purpose of the role

We are seeking a passionate and dedicated Retail Business Manager (RBM) who will be responsible for overseeing and developing the Aesop stores and counters within South Australia and ensuring the achievement of sales targets in each of these doors.

The RBM is responsible for ensuring the consistent delivery of the Aesop way of customer service and operational excellence by actively coaching, developing and motivating their staff. The successful candidate will demonstrate their commitment to outstanding customer service through their own exemplary and professional consultations. The RBM role is also responsible for actively seeking to develop the reputation and profile of the Aesop brand and their own designated stores and counters by building and expanding their customer base through participation within their stores local communities, by fostering appropriate business relationships and by leading relevant special events that demonstrate Aesop's commitment to rewarding their customers for their patronage.




Who we are looking for

  • Previous cluster management experience, ideally gained with a retail environment
  • Solid understanding of analysis and financial management
  • Excellent organisational skills and a demonstrated ability to multi-task and manage varying stakeholder
  • requirements
  • Demonstrated experience in the cultivation and enhancement of the customer experience in a retail environment
  • Experience in coaching and developing staff
  • Proficiency with MS Office including Excel
  • Ability to build relationships across all levels
  • Excellent communication and interpersonal skills
  • Respect for Aesop and the rich manner in which the brand conveys its products, people and design

Aesop adheres to the highest level of professional values. We place great importance on employee retention and development. If you are looking for the opportunity to evolve your career to the next level with a progressive and entrepreneurial Australian business, then apply now.