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Customer Service Officer - Maroochydore

Mayday Recruitment - Sunshine Beach, QLD

Source: uWorkin


Full Job Description
Extensive training provided
Part time hours providing high level customer service

MAYDAY are delighted to be recruiting a fantastic part-time permanent opportunity with a well-known Australian insurer, who would love a passionate Customer Service Officer to join their Maroochydore based branch. This role will be pivotal to assisting customers with inquiries and providing an outstanding level of service.

Hours are expected as follows:
Monday - 11am-3pm
Tuesday -11am-3pm
Wednesday - 11am-3pm
Thursday - 11am-3pm
Friday 11am-3pm

In addition, you may occasionally be asked to work full time from time to time to cover leave.

What’s in it for you?

Work for a fantastic, well-known Australian brand
Permanent, Part Time role
$51,000 - $54,000 + super
Be provided with 6 weeks exceptional on the job training
Great team culture
Great benefits
What will you be doing?

Providing on going support to customers who visit the branch
Tailor and up-sell packages that will support customer needs
Ensuring all insurance claims are processes correctly and in line with company policies
Cover absences
Other ad-hoc duties as required
What experience would be great for this role?

Experience within a face to face customer service role, including retail or fitness
Would also suit an experienced sales person or bank teller
Experience up-selling
Excellent communication skills
Love assisting customers to the best of your abilities
Great problem-solving skills
If this sounds like a role you would excel in, please click the link to apply with your most up to date CV.