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April

Talent Pool - Melbourne Showroom

Grace Loves Lace - South Melbourne, VIC

Retail
Source: uWorkin

JOB DESCRIPTION

Grace Loves Lace is the world leader in innovative, modern bridal with an e-commerce store and an expanding showroom network worldwide. Our global team is ever expanding and we are always interested to hear from great team members who may wish to become part of the GLL Family.

Our Showroom teams operate with both Full time and Part Time Stylists. Having showrooms in Australia, the US and London allows plenty of opportunity for someone who wishes to grow with the brand.

Our team members are a diverse and eclectic mix but one thing they all have in common is a passion for our brand.

About You

Being a part of Grace Loves Lace means you will have flawless personal presentation and impeccable people skills. Our team of Stylists have a reputation for being the industry leaders in VIP, personalised and friendly, warm service. As a team we are professional, yet down to earth and love what we do. You must love working with women and have a knack for making people feel invited, comfortable and beautiful. There is extensive product knowledge to be learned, so your standard of commitment and work ethic is essential. A love for beautiful things and luxurious environments will mean you feel right at home.

Experience in a sales or service position with a female clientele would be beneficial. You will be able to prioritise a busy work load whilst also delivering a supreme level of customer service. You will be completely customer focussed and always go the extra mile to provide that luxury experience. It is expected that you will develop and nurture a range of different relationships with our customers.

The Role

This Manager and Stylist positions involves one-on-one private appointments with brides that are pre-booked into our showroom. Our customers are our highest priority and we pride ourselves on delivering an exceptional experience to each and every one. The role will see you working hands on with our brides from our showroom and via email & phone to provide extraordinary service as they search for their dream wedding dress and accessories! You will be working with a premium brand that already has a strong presence in a very supportive environment.

Experience And Skills Required

  • 2 – 3 years of previous experience in sales with a strong focus on customer service
  • Managers will require 2-3 years experience leading a team of high performing individuals
  • Experience working with luxury fashion or bridal will be highly regarded
  • Proven track record in achieving excellent sales results and exceeding KPIs
  • Ability to work individually and in a team to achieve targeted results
  • Impeccable presentation and communication skills
  • The ability to build and maintain strong relationships with our customers from the initial consultation to closing the sale
  • The ability to learn quickly and retain information regarding new and existing styles
  • Hard working and dynamic person with strong multi-tasking skills
  • Excellent written and verbal skills
  • Highest standard of attention to detail
  • Our peak times are the weekend so the successful candidate will be able to work a permanent roster including both weekend days (2 consecutive week days as RDOs)


Benefits
  • Competitive incentive structure
  • Company funded Employee Assistance Program
  • Potential for opportunities that will take you around the world
  • Work for a brand that is the market leader with plenty of growth opportunities available
  • Work with a fantastic, passionate and driven team that know how to work hard and have fun doing it
  • Product benefits
  • Beautiful work environment

This is a rare opportunity to join our team as these positions do not come up often!

You must unrestricted Australian Work rights. Please send through your cover letter and current resume outlining why you would be perfect for the role. Once a suitable position becomes available we will be able to contact you regarding the opportunity.

Please clearly outline which role (Manager or Stylist Full time or Part time) and the days/hours you are available to work.

Grace Loves Lace is an Equal Opportunity Employer and our recruitment decisions are based on merit and business needs. We do not base decisions on race, colour, age, sex, gender, sexual orientation, national origin, religion, marital status, medical conditions, disability, military service, pregnancy, child birth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable adjustments are available to qualified individuals, upon request.