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Retail Operations Manager

Country Road - East Melbourne, VIC

Source: uWorkin


The Role

Join Witchery as the Retail Operations Manager, responsible for financial and operational management control of the retail store network.

Key Responsibilities

  • Achieve financial and operational management control by managing retail sales and expense budgets, developing and implementing commercially viable initiatives, controlling policies and procedures, communicating effectively to store and enhancing business processes
  • Support the creation of the annual sales and wage budgets for all retail locations, ensuring that wages align to WHL expectations and that real estate plans are accurately reflected
  • Support re-forecasting sales and wages monthly, in line with performance
  • Update and distribute all retail store related reporting
  • Review results and identify operational improvements to achieve KPI goalsâ
  • Ensure all retail expenses are delivered to agreed budget and develop forecasting controls in conjunction with finance to deliver agreed expense spend
  • Consistently review, maintain and control the retail store incentive program thus ensuring continued motivation of store teams
  • Overseeing all store communication including store mail, and biweekly store communication emails

The Ideal Candidate has

  • A background within retail operations having a solid, commercial understanding of the drivers across the brand and business
  • Advanced skills in Microsoft Office suite, specifically Excel
  • Highly commercial and numerical with the ability to communicate numbers and findings in a clear and concise way to relevant stakeholders
  • Excellent communication skills
  • Organised, with the ability to multi task across multiple projects

Why work for us?

  • A competitive remuneration package, including incentives
  • Bi-annual product allowances and generous discounts on all brands products (Country Road, Trenery, Witchery, Mimco, Politix and David Jones) for you and your immediate family
  • Birthday roster day off
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Witchery is Australia's leading fashion label. We make dressing for the everyday dynamic and unapologetically bold. We believe fashion is not only what you wear, but how you wear it. We care about the details â quality, responsibility and innovation by design. We are the leaders of 24/7 style.