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April

Boutique Manager - Longines Qvb

The Swatch Group (Australia) PTY. LTD. - Sydney, NSW

Retail
Source: uWorkin

JOB DESCRIPTION

The role

We are currently recruiting for a Boutique Manager to oversee and manage the daily operations of our beautiful Longines Boutique within QVB, Sydney. This role has full responsibility for all staffing, sales, payroll, store inventory and costs management and a supervisory role in relation to the Customer Service Department. This role is one that represents the brand in its market and therefore should uphold the highest level of professionalism, customer service and sales excellence.

Responsibilities

  • Ensure store sales targets are continuously being achieved
  • Make sure the highest standards of customer service are upheld and maintained
  • Conduct orientation and regular training
  • Motivate staff to optimise performance
  • Daily reporting
  • Inventory and stock control
  • Visual Merchandising
  • Deal with elevated clients and supporting team where necessary
  • Conduct regular product, sales and customer service training for all team members
  • Work with the Longines Marketing and Communications team to develop and co-ordinate events
  • Boutique Public Relations

Skills and experience

  • Extensive retail experience (luxury sector preferred)
  • Highly developed and proven customer service skills
  • Proven staff management experience
  • Computer literacy skills: Word, Excel
  • Excellent organisational skills
  • Team player
  • Energy, drive and enthusiasm
  • Passion and enthusiasm for the Longines brand

Benefits

  • Staff product discounts
  • Product and sales training
  • Rotating roster
  • Base salary + bonus
  • Friendly team