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Assistant Store Manager - Capability

Woolworths Supermarkets - Maroochydore, QLD

Source: uWorkin


Full Job Description
We are extremely excited to share with you an opportunity to be a part of the first eStore in Queensland. Located in Maroochydore, an eStore combines a traditional supermarket with picking technology to operate a 24/7 fulfilment model. It brings an opportunity to work with cutting edge technologies and help shape the future of online order fulfilment.

The eStore will be capable of delivering increased order capacity as well as increased availability, supporting the ever-growing customer needs in the area.

Reporting to the eStore Manager and working in partnership with the eStore leadership team, you will coach, support and lead the eCom Floor Team Managers. You will lead the eCom Floor in the absence of or in conjunction with the eCom Manager when required.

What makes you right for Woolies

As the Assistant Store Manager - Capability, your key responsibilities will be to:

Assist in identifying, recruiting and onboarding the team that will lead and operate Queenslands’s first eStore

To lead and coach Team Managers to deliver operational standards and customer service across the eCom Department, including perfect order

Foster an environment focused on delivering a great customer experience both in store and online

Providing coaching, training and mentoring, with a focus on the eCom floor, Grocery Department and Nightfil to deliver operational standards and customer service

Manage the recruitment in conjunction with the Team Managers and the Talent Acquisition Teams

Coordinate Training inline with the training schedule, through workshops and 1:1, side by side with Team Managers to coach and mentor

Work collaboratively with a vast array of stakeholders (team members, Supermarket support teams, Smart Fulfilment etc) to achieve business objectives

This role best suits a candidate with experience in Retail management and working to budgets to achieve business targets. Your experience in managing performance, development and engagement of team members will also provide you with the knowledge to drive your teams to meet and exceed agreed metrics. Your experience with recruitment and onboarding while working in a highly regulated environment will support your success in this role.

The right attitude is everything....

Genuine passion for food & shopping

Customer first mentality

Love of teamwork and growing with others

Flexible and adaptable to change

Willingness to work and reliable

When you will be needed
This is a full time position requiring flexible availability to work as per business needs.

Woolworths, a job is never just a job

It’s the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you’re looking for a place to develop, you could be who we’re looking for.

Who we are

Joining Woolworths Supermarkets means being a part of the wider Woolworths Group, which includes the businesses of BWS, Dan Murphy’s, Big W, Cellarmasters, ALH Group and Countdown (NZ). Which means you won’t have one opportunity with us, you’ll have thousands.

Why work with us

Whether you’re starting out, already on the way to achieving your goals or at the top of your game, we can help you build a brilliant retail career: If you’ve got goals, we’ve got all you need to succeed. You’ll find over a thousand career options, plus the learning encouragement and support for you to grow. We’re a team that is there for each other. By working alongside people you can learn from, you’ll grow and develop in a fun, supportive environment. Working with a diverse range of people in an industry facing rapid change, you’ll gain real-world experience and grow as a person. Whether it’s making customers smile, supporting Aussie farmers, or playing an important role in your local community, you’ll be doing a little good every day at Woolworths.

As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process

Joining the Group

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.