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General Manager - Team Enablement, Supermarkets

Woolworths Limited - Winston Hills, NSW

Source: uWorkin



About the role:

A newly created position in the Woolworths Supermarkets Stores Executive team, the GM - Team Enablement is paramount to the success of our stores transformation program. The position will be tasked with activating our trade plan, energising our stores teams around our purpose and amplifying our focus on customer 1st, team 1st. 

As the ambassador for our store teams in the support office, we are looking for an influential leader who can drive through continuous improvement that will enable our teams to prioritise store capacity, streamline communications, introduce agile concepts, embed new rostering and people tools and implement risk management activities.

As we continue to grow our Food Group eco-system, the GM position will play a key role in ensuring all our teams remain connected into Stores and our Stores team. 

In this role you will be responsible for:

  • Partnering with our Customer teams to design and deliver Customer and Team weeks and bring to life our purpose and customer 1st team 1st culture in our stores
  • Activating our customer and trade plan in collaboration with the marketing and commercial team; ensuring consistency in stores, and delivering major seasonal events and Trade Shows
  • Managing our store capacity, ensuring the wider Supermarket and Food Group transformation priorities are reflected in our store priorities
  • Being the ‘voice of stores’, convening store manager and group manager councils, store listening groups, and owning our store feedback processes
  • Enabling and empowering our stores through streamlining dashboards, apps and store communications
  • Introducing agile concepts including Visual Management Boards, and Daily huddles in our stores - working with our Agile team
  • New payroll processes and rostering improvements, including embedding workjam capabilities, and deploying and embedding our new E2E rostering tool 
  • Updating our team store operating model as we transform, including developing more multi-skilling across departments and considering Value, Core, Up implications
  • Partner with Food Academy/People and Culture to develop content for store training, success profiles for key Ops roles and stronger talent development processes
  • Champion team benefits, aligning our team plan to our customer plan, including uptake of team boosts
  • Partnering with the Food Group risk team to Implement line 1 assurance actions in stores (eg payroll, privacy etc)

About you:

  • Purpose-led and passionate about our team
  • Experience as part of a leadership team in a large scale retail/consumer business, including transformation experience due to industry disruption and/or strategic shifts
  • Experience delivering customer, team and business impact through digital technologies and/or data analytics and insight 
  • Commercially astute, with experience delivering P&L outcomes, and balancing customer 1st team 1st approach with financial targets
  • Operationally resilient, with a proven track record of effectively implementing and executing business strategies in a fast paced, commercial retail context.
  • A demonstrated record of delivering results through others in a matrixed organisation of similar size and scale where you influenced outcomes without direct authority. Building genuine, respectful and trusting relationships and have the difficult conversations when needed 
  • Managed competing stakeholder demands and have developed an ease in senior forums

Grow with the Group:

As an inclusive, team-first company, our people are at the core of everything we do. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You:

The position will be open for candidates to apply until Friday 30th April.

You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au. #LI