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17

April

Commerce Manager

Country Road Group - Melbourne, VIC

Retail
Source: uWorkin

JOB DESCRIPTION

Full Job Description
As eCommerce Manager you will work closely with the Digital Manager to drive the user experience and overall performance of the online business for Mimco. You will be responsible for identifying and implementing new site improvement initiatives and optimising existing UX elements, including leading the delivery of key group projects. We are looking for someone with exemplary understanding and knowledge of ecommerce operations and retail trading, who can champion our business’ continual growth and excellence.

What does the role involve?

Alongside the Digital Manager, drive sales and trade of the online store, identifying opportunities to evolve and improve site conversion sales, profitability & customer experience.
Ensure that all nominated products are merchandised correctly & effectively on the MMCO and third-party websites by key launch dates.
Provide best in category input and recommendations to the content team to ensure that content is shot to deliver customer expectations & conversion outcomes.
Act as the key conduit for business and IT teams in break-fix support and ongoing development of the Mimco sites
Assist to support, plan and drive the timely and effective front-end development of the site.
Measure & monitor online performance, presenting customer insights & trade results.

Who are we looking for?

Significant experience operating an ecommerce business and working across digital operations
Demonstrated experience working with internal teams, technical vendors and commerce partners to achieve online success.
Demonstrated experience in merchandise planning, analysis & reporting, and customer experience.
Well-developed communication, time management, analytical and organisation skills
Exceptional interpersonal skills and problem-solving abilities
Ability to work in a high pressure and fast paced environment whilst maintaining composure
Deep understanding of product and promotional content management within a large and complex eCommerce website

Why work for us?

A competitive remuneration package, including an annual bonus incentive
Generous employee discounts across David Jones and Country Road Group
An additional day of leave for your birthday
The opportunity to support community partnerships through our Corporate Social Responsibility program
Flexible working arrangements
Free onsite parking available
Ongoing training and development to pursue individual ambitions

Want to know a bit more about us?

MIMCO designs unique accessories collections. We dream, explore and play with whatever gives us delight in the moment. Our environments are full of precious personality-filled products and our in-store experience is all about you - the strong individuals who are drawn to something different.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.