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Retail Manager - Crown Cellar & Co And Fidel's

Crown Melbourne - Melbourne, VIC

Source: uWorkin


Retail Manager


Crown Cellar & Co offers a wide range of bespoke beverages and gift ideas such as premium glassware, wine reference books and more. Encompassing a selection of the finest wines and spirits offered by Crown’s globally acclaimed restaurants such as Nobu and Bistro Guillaume – Crown Cellar & Co offers a taste of Crown’s most loved wines in the comfort of your own home.

Fidel’s is a small yet unique purveyor of speciality cigars, scotch, wine and cognac. It is a must-visit for anyone who enjoys the finer things in life.

A unique opportunity has arisen for a self-motivated and passionate individual to lead the team at these outlets in the role of Retail Manager. In this role you report to the Director of Wine and be responsible for the day to day operations (including the online storecontent creation, promotions, and order management), enhancing the customer experience, achieving budget and maximising revenue.

Key Selection Criteria:

  • Previous experience in a retail/hospitality/cellar door management role
  • Specialist up-to-date knowledge & passion in premium wine/spirits and cigars, with the ability to manage product offering, host tastings and activations
  • Proven ability to drive the development strategy for the outlets and online store – including marketing and logistics
  • Advanced customer service skills with the ability to make recommendations and create memorable experiences
  • Exceptional leadership skills with the proven ability to coach and mentor a specialist team
  • Certificate, Diploma or degree in Hospitality or Business Management is preferred but not essential
What we offer you:
  • Recognition for your talents and contribution
  • Professional development and career progression
  • The opportunity to gain qualifications while you work
  • Complimentary meals at work, discounted parking, on site gym and other great benefits
How to Apply

If you’re seeking an exciting new career step, please submit your current resume now.

As part of Crown’s workplace inclusion and diversity strategy, we strongly encourage applications across all cultural backgrounds, genders and abilities.

Applications close April 26th 2021

Crown Melbourne