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Club Host

Crown Perth - Perth, WA

Source: uWorkin


Full Job Description
Your mission: To create memorable experiences for our guests showcasing Crown’s exceptional service standards

Our Crown Rewards team is searching for a passionate individual to join the team as a Part Time Club Host who is committed to exceeding expectations and creating memorable experience for our guests. As a Part Time Club Host you will be working in Perth’s most dynamic and exciting entertainment destination, promoting our loyalty program, facilities, venues and services provided at Crown Perth.

Key responsibilities include but are not limited to:
Promoting our products, programs and services to a diverse customer base
Providing professional customer service by assisting our customers in person and via telephone calls
Processing customer transactions, assisting with membership enquiries and database maintenance
Processing counter sales of Crown Gifts and retail items
Identifying customers’ needs and offer appropriate solutions to enhance a guests visit

To be successful for this opportunity you will possess:
A can-do attitude and the ability to work both independently and collaboratively
Ability to adapt and show resilience in a high demand and technological environment
Strong attention to detail and adherence to compliance
Proficient computer skills and knowledge of point of sales systems
Customer Service experience in the Gaming, Hospitality or Retail industry is preferred
Availability to work a 24/7 rotating roster

If you would like to see a Position Description for the full list of duties and selection criteria of this position, please call Recruitment on 08 9362 8099.

Applications close Friday 7th May 2021

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities.

Crown does not request any payment as part of the recruitment process.

Primary Location: Perth
Position Status: Part Time