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E-commerce Manager

David Jones - Melbourne, VIC

Source: uWorkin


As eCommerce Manager you will work closely with the Digital Manager to drive the user experience and overall performance of the online business for Mimco. You will be responsible for identifying and implementing new site improvement initiatives and optimising existing UX elements, including leading the delivery of key group projects. We are looking for someone with exemplary understanding and knowledge of ecommerce operations and retail trading, who can champion our business' continual growth and excellence.

What does the role involve?

  • Alongside the Digital Manager, drive sales and trade of the online store, identifying opportunities to evolve and improve site conversion sales, profitability & customer experience.
  • Ensure that all nominated products are merchandised correctly & effectively on the MMCO and third-party websites by key launch dates.
  • Provide best in category input and recommendations to the content team to ensure that content is shot to deliver customer expectations & conversion outcomes.
  • Act as the key conduit for business and IT teams in break-fix support and ongoing development of the Mimco sites
  • Assist to support, plan and drive the timely and effective front-end development of the site.
  • Measure & monitor online performance, presenting customer insights & trade results.
Who are we looking for?
  • Significant experience operating an ecommerce business and working across digital operations
  • Demonstrated experience working with internal teams, technical vendors and commerce partners to achieve online success.
  • Demonstrated experience in merchandise planning, analysis & reporting, and customer experience.
  • Well-developed communication, time management, analytical and organisation skills
  • Exceptional interpersonal skills and problem-solving abilities
  • Ability to work in a high pressure and fast paced environment whilst maintaining composure
  • Deep understanding of product and promotional content management within a large and complex eCommerce website
Why work for us?
  • A competitive remuneration package, including an annual bonus incentive
  • Generous employee discounts across David Jones and Country Road Group
  • An additional day of leave for your birthday
  • The opportunity to support community partnerships through our Corporate Social Responsibility program
  • Flexible working arrangements
  • Free onsite parking available
  • Ongoing training and development to pursue individual ambitions
Want to know a bit more about us?

MIMCO designs unique accessories collections. We dream, explore and play with whatever gives us delight in the moment. Our environments are full of precious personality-filled products and our in-store experience is all about you - the strong individuals who are drawn to something different.

Advertised: 16 Apr 2021 AUS Eastern Standard Time
Applications close: 09 May 2021 AUS Eastern Standard Time

David Jones