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April

Store Manager - Factorie Mirrabooka Square Shopping Centre

Cotton On Group - Mirrabooka, WA

Retail
Source: uWorkin

JOB DESCRIPTION

THE ROLE

Store Managers are the living, breathing ambassadors of the COG Way. They represent our customer voice across the globe. They lead their teams to deliver amazing customer experiences and achieve positive store results.

  • Deliver amazing customer moments in line with the Group customer experience model
  • Plan and communicate targets using group tools, and motivate the team to achieve daily goals
  • Manage hours, resources and wages to achieve profitability, operational efficiencies, and great customer experiences
  • Deliver VM and loss prevention standards of excellence, protect best-sellers and manage store productivity
  • Lead and execute VM according to Group expectations and frameworks
  • Hunt positive data and respond to negative data to drive store contribution
  • Coach your people to work as a team and expect to win together
  • Manage inventory processes with a focus on compliance and provide direction to the team
  • Inspire, care and grow for others and yourself at every stage of the people lifecycle, to facilitate succession
  • Set expectations, review performance, provide feedback and follow up using the Group performance framework
  • Lead the COG Way and build a team of engaged Brand and product ambassadors

THE WINNING SKILLS

  • You have proven retail management experience and leading teams
  • You obsess about delivering on what our customer wants to create amazing experiences
  • You approach everything you do with a growth mindset
  • You are agile and adaptable, you read the play and hustle
  • Know your product and your customer to make commercial decisions that drive results

YOU

We strive to empower our team to be the best they can, both at work and in their personal lives. Taking a whole-self approach, we enable our teams through mental, physical and wellness tools, resources & benefits.

  • Own your development and accelerate your personal and professional growth through expert led development sessions and our award winning online learning platform YOU Learning
  • Try new experiences and develop your skills, zig-zagging your career through our 7 brands
  • Work hard, play hard; annual overseas incentive trips, community ambassador trips with the Cotton On Foundation and 50% discount for COGs 7 brands