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Digital Assistant - Politix

Country Road - Melbourne, VIC

Source: uWorkin


The Role

The role of the Digital Assistant is responsible for supporting the Politix Digital team to deliver the best possible online experience to our customers whether that be through our website, ecommerce operations, or external 3rd party marketplaces. This position will also work closely with the broader internal team including Creative, Designers, Planning, IT, and CRM.

Key Responsibilities

  • Assist with product enrichment and merchandising of the Politix website
  • Support product upload process to 3rd party marketplaces to ensure efficient delivery and representation of new product drops
  • Testing online promotions to provide a seamless customer experience
  • Ensure fulfilment KPIs are meet across all channels
  • Monitoring order levels across all fulfillment channels to ensure a quicker dispatch time
  • Assist the fulfillment teams reply to customer care cases
  • Complete data entry into digital marketing channel trackers

The Ideal Candidate has

  • A relevant tertiary degree or qualification in Commerce, Business, Marketing or IT
  • Previous experience in a similar marketing/digital assistant role ideal
  • Well-developed communication, time management, analytical and organisational skills
  • Understanding/knowledge of ecommerce operations and passion for retail trading
  • High attention to detail and accuracy
  • Proficient in Microsoft programs (specifically Excel)
  • Exposure using isams/E-Star platforms would be ideal but not essential
  • A natural collaborator who develops relationships to achieve desired business outcomes

Why work for us?

  • A competitive remuneration package, including incentives
  • Bi-annual product allowances and generous discounts on all brands products (Country Road, Trenery, Witchery, Mimco and David Jones) for you and your immediate family
  • Birthday roster day off
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

What began as a vision to create European-inspired, high quality menswear from a little flagship store on Chapel Street has grown into an Australian retail success story.

Since launching our first store in South Yarra in 1975, weâve come a long way in the past 40+ years. Though some things have changed over the years, our mission and vision still remains the same. Weâre pioneers for dressing Australiaâs modern man in accessible luxury, with a focus on innovative design, expert fit and tailoring, and a supreme attention to detail.

How we do this is simple: we focus on quality providing exceptional product and customer service. Itâs what keep our customer well dressed no matter the occasion or dress code, and why weâre trusted amongst inspirational, fashion involved modern men for on-trend and innovative casual, careers and formalwear.