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Warehouse Operations Manager

IKEA - North Lakes, QLD

Manufacturing & Industrial
Source: uWorkin


You are a hands-on leader with proven experience managing business and people together. You have a solid understanding of retail fulfillment processes, the importance of merchandising principles and the impact this has on the customer's experience. With demonstrated experience in securing operational excellence, you are driven by KPIs and thrive in a high volume, fast paced environment. You enjoy applying a strategic, tactical and operational approach to analysing business opportunities and challenges, and you understand how to get results. You are highly organised with a flexible and proactive mindset, who works calmly under pressure, takes ownership of quick decisions and problem solving. You have excellent communication and relationship building skills and the ability to work collaboratively with varied stakeholders. As a passionate people leader, you strive to provide a great working environment and are energised by coaching and mentoring others in order to set your team up for success.

As the manager in charge of warehouse operations you will be responsible for, but not limited to;
• Working in conjunction with the Logistics leadership team to secure and execute a secure living capacity plan and an effective, qualitative and efficient goods flow process.
• Leading and monitoring the flow of goods as well as a safe and efficient logistics operation to enable a seamless customer experience and accurate stock availability.
• Contributing actively to the creation of the store business plan and converting business plan goals into clear logistic actions and implementations within the goods flow area.
• Empowering your team of co-workers by delegating responsibility to help each person grow and develop, according to their individual ability and experience.
• Actively securing the co-operation of the commercial team (Marketing, Sales and Com&In) to maximise commercial opportunities in continuing to grow and appeal to our customer base.

This is a hands on operational role where you will not only oversee the in store goods flow operations but work closely alongside your team. This is a physical, hands on role and manual handling tasks will be required. You will be required to work a rotating roster including every second weekend with shifts including shifts that will primarily start at 7am but you will need flexibility to also be available for early mornings (from 4am) and closes (until 10pm).

Together the Logistics team are behind the scenes that make sure IKEA products are always readily available to the many people. We use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimising costs. This is one department always challenging effective and efficient ways of picking up the products for our customers all with the end goal of working together to improve the customer experience at IKEA!

IKEA believes in equal pay for work of equal value.