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April

Shift Supervisor

Ikea - Brisbane City, QLD

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

WHO YOU ARE

Candidate profile (text) - Default language You demonstrate a love and commitment to food and sharing this with others. You are passionate about people's lives at home and continually strive for ways where we can grow our food business to appeal to our customers in new ways. You have excellent communication skills and can influence and communicate effectively on all levels. You have strong attention to detail and the ability to coordinate and support the department team operationally. You are a true customer advocate who takes pride in administering exceptional service and are able to act upon customer feedback so they can expect a safe, healthy, delicious, sustainable, affordable and joyful food experience. You will have full-time availability, including up to 3 out of 4 weekends.

Key responsibilities (title) YOUR RESPONSIBILITIES

Key responsibilities (text) As Shift Supervisor your responsibilities will include, but not be limited to:

  • Working closely with the Food leadership team to utilise sales resources and think outside of the box to optimise commercial awareness within the Food department.
  • Understanding the customer experience and using this as a basis to formulate and implement new ways in attracting customers to dine with us
  • Overseeing the daily operations of the team including allocating tasks and coordinating breaks, while analysing processes to continually improve in daily operations, Food Safety and commercial activities
  • Contributing to the implementation of global and national Food compliance standards to secure a safe environment for customers and co-workers.
  • Ensuring that every customer has a consistent and excellent shopping experience by supporting the team to see through the customer's eyes.
  • Contributing to the implementation of the unit business plan, IKEA Retail Food business plan and other action plans including the implementation of the global and national sustainability strategies.
Team vision ( title) TOGETHER AS A TEAM

Team vision (text) The key role of the IKEA Food team is to serve our customers ensuring they have a positive experience in our store to give our visitors a tasty reason to return. Together we strive to deliver a prime dining experience for the customer shopping journey and ensure our shoppers and their stomachs are truly satisfied.

Local section (title) ADDITIONAL INFORMATION

Local section (text) We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including above award rates, penalty rates (including Sundays and public holidays), annual leave loading, co-worker discount, subsidised meals in our co-worker restaurant, free parking and our TACK! loyalty program. If you're interested in working with us, apply now!

IKEA believes in equal pay for work of equal value.

WHY YOU WILL LOVE US

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

WHAT WE ALL HAVE IN COMMON
  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!

Ikea

Brisbane City, QLD

Hospitality, Travel & Tourism




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