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Training Field Support

The Good Guys - Australia,

Source: uWorkin



  • Modern office - coffee machines, large kitchen areas, food vending machines
  • Close to public transport (500m from Flinders Street Station)
  • Paid maternity leave

We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid maternity leave, novated leasing, and we’ll also match every dollar you donate in our Doing Good workplace giving program.

The role

As Training Field Support, your role will be to deliver face to face training and support learning initiatives in the assigned territories (VIC, SA, WA), to increase productivity and profitable sales. Interstate travel will be required for this role as is previous experience in a store leadership position.

Key Responsibilities:

  • Coordinate and deliver training programs and coaching solutions for stores to meet business needs including:
  • Sales and coaching framework
  • Services training
  • Product training
  • New technology

Work closely with territory and store managers in bottom performing stores to develop tangible action plans that improve customer engagement, operational efficiency and sales outcomesWork with Subject Matter Experts (SMEs) to determine learning needs and develop learning requirementsDevelop blended learning solutions for stores, in collaboration with the Learning Team, ensuring programs are scalable and repeatableWork collaboratively with relevant teams to draw on feedback and user input to inform improvement opportunities in learning programsContribute to the development of product knowledge programs together with the Merchandise team and key supplier partners

To apply

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

The Good Guys recognises the importance of diversity and appreciates that different perspectives encourage innovation and create value for our customers.