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Head Barista

Poppy's Chocolate Cafe Robina - Mudgeeraba, QLD

Source: uWorkin


We are looking for someone that ticks all the following boxes..

Job Type: Casual __

  • if you can not work weekends DO NOT APPLY
  • Barista experience with a passion for serving great coffee – minimum 2 years

Applications without cover letters are not considered

This position involves weekend work – if you are not available on Saturday AND Sunday, please do not apply.

Please send your resume and cover letter addressing why you think you are suitable for this position and what relevant experience you have

Essential requirements:

  • Barista experience with a passion for serving great coffee – minimum 2 years
  • Must be able to work efficiently and well unsupervised and at a very fast pace. Speed is critical.
  • Making drinks and café food & breakfasts with great presentation
  • Cooking/prep Toasties & a full Breakfast Menu
  • A love and appreciation of chocolate
  • A positive “can do” attitude, high levels of energy and enthusiasm
  • Friendly and Honest
  • Punctuality, Reliability, Consistency & Versatility
  • Well developed interpersonal skills, friendly and courteous disposition
  • Well spoken and courteous disposition when greeting customers
  • Superior time management skills and initiative to see what needs to be done and to find things to do in quiet times.
  • Ability to manage numerous high priorities at any one time
  • Ability to work well within a team and respect for other team members
  • Initiative and desire to constantly improve and embrace change
  • Confident speaking with customers
  • Sales experience
  • Ability to learn from your own mistakes & accept responsibility
  • Excellent attention to detail & High quality standards
  • Ability to learn quickly and develop an extensive product knowledge
  • Ability to maintain Health and Safety standards
  • Ability to follow company policies and procedures

Responsibilities include: .

  • Giving customers a great experience that they will want to rave about to their friends
  • Making sales and challenging yourself to increase your average dollar sale
  • Upselling customers on chocolates and other products
  • Encouraging customers to return and join our loyalty programme
  • Approaching potential customers or customers with samples and brochures for Poppy’s
  • Serving customers with chocolates, drinks and desserts
  • Making drinks and café food & breakfasts with great presentation
  • Taking and making orders
  • Retail sales and merchandising retail area
  • Cleaning
  • Handling of cash and reconciliation of Till

A little about Poppy's Chocolate.

we are a quality chocolate maker specialising in premium delicious chocolates and serving breakfast, lunch, delicious drinks and desserts located in the Kitchens, Robina Town Centre. We are looking for someone who thrives in a busy role, has solid experience in food and coffee and preferably experience working in retail sales.

Thriving on speaking with people all day and a passion for outstanding customer service and chocolate are essential requirements. If you’re looking for just a job, we are not your place. If you are looking to help a business grow, be a part of that experience and give customers a great experience, then you may be the one for us.

This position is only open to permanent residents SE Qld - do not apply if you are here on a short term visa. We are looking for a long term employee. This position is normally 20 hours per week 5 days per week but hours and days may vary as we have only just reopened after COVID19 closure and hours will be discussed with applicants so please specify what you are looking for in your cover letter.

Job Type: Casual

Salary: $18.90 – $25.00 per hour

Application Deadline: 13/05/2021

Expected Start Date: 06/05/2021

Job Types: Part-time, Casual

Salary: $18.00 – $24.50 per hour


  • Employee discount


  • Afternoon shift
  • Day shift
  • Morning shift
  • On call
  • Public holidays
  • Rotating roster
  • Weekend

Supplementary Pay:

  • Penalty rates


  • free pour latte art: 1 year (Preferred)
  • Cafe: 1 year (Preferred)
  • barista: 2 years (Required)


  • Licence (Preferred)

Shift Availability:

  • Day Shift (Preferred)

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Social distancing guidelines in place
  • Sanitising, disinfecting or cleaning procedures in place