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Customer Service Coordinator/sales Support

Reece Group - Garbutt, QLD

Source: uWorkin


About Viadux and the Reece Group

The team at Viadux works every day to be the most progressive and responsive supplier of water network solutions. Viadux offers water industrial piping and services systems for Civil, Industrial and Irrigation applications.

In 2017 Viadux was acquired by the Reece Group . The Reece Group is Australia's largest supplier of plumbing and bathroom products and has over 580 branches in Australia and New Zealand. The company includes a number of strategic businesses including HVAC, Irrigation, Onsite, Civil and its flagship Bathroom Life showrooms.

Viadux Townsville has a fantastic new opportunity for an experienced Customer Service/Sales Support person to assist our growing business and become an integral part of our dynamic growing team!

Duties for the role include but are not limited to:

  • Answering of telephone enquiries from our customer base.
  • Deliver prompt responses to customer enquiries on stock availability and technical information.
  • Generating customer quotations.
  • Tender tracking for large commercial projects.
  • Maintaining our CRM system for efficient internal communications.
  • Liaising with suppliers for pricing and product availability.
  • Inputting Sales Orders & following up with suppliers.
  • Process customer requests for delivery / release of orders.
  • Coordinating deliveries and liaising with our warehouse team.
  • Completing external sales through quality customer development.

Our Ideal Candidate

  • A valid driver’s licence and relevant PC skills are required.
  • Embracing the Reece values, policies, and procedures.
  • Being a supportive team member.
  • Have extensive customer service experience.
  • Computer literate.
  • Experience working in a construction related supply industry highly regarded.
  • Someone who is looking for career progression and is driven and self-motivated.

The Opportunity

In this role, you would be part of a tight knit, successful team focused on delivering the highest level of customer service and satisfaction in a fast-paced environment.

Your Learning & Development

Reece prioritises career development for internal staff and demonstrated success in this role would set you up for further opportunities for development and growth within our large national organisation.

If this sounds like the opportunity you've been looking for we would love to hear from you - apply today

How can you build a career with Reece.

Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!