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Retail Support Coordinator

WS Audiology APAC - Port Melbourne, VIC

Source: uWorkin


WS Audiology are an exciting Audiological business, formed in 2019, through the merger of Sivantos and Widex. We combine over 140 years’ experience in pioneering the use of technology to help people with hearing loss hear the sounds that make life wonderful. bloom hearing specialists is our thriving retail brand, with over 100 retail clinics based throughout Australia and New Zealand.

About the role:
In this newly created position, the Retail Operations Coordinator will contribute to process improvement across the Retail network. You will also be responsible for contributing to training & induction and coaching initiatives to the Retail team across Australia and New Zealand. A typical day will see you responding to clinic queries, communicating with internal stakeholders and efficiently managing the general day to day needs of our clinic network to help grow sales.

What will we love about you?
You'll have experience of working within a retail environment to be able draw upon your strong consumer sales and exceptional customer service experience to coach and optimise the retail team across Australia and New Zealand. You’ll have a reputation of being reliable, positive and being able to build and maintain effective relationships with internal and external stakeholders. You are a natural at problem solving and can pre-empt and proactively prevent issues before they arise.

This a unique opportunity to help customers in a meaningful way to access a better quality of life through improved hearing. We embrace flexibility, with the expectation that this full-time role will work at times in our Port Melbourne office and at times from home.
If you are seeking a fantastic role, in a friendly and supportive environment.

This opportunity won’t be around for long. So, if you’re keen click the apply now button and submit your CV.