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June

Store Associate

RaceTrac - Riverview, NSW

Retail
Source: uWorkin

JOB DESCRIPTION

Job Description

Job Description:

The Guest Service Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of Guest Service Associate can be part or full time and hours include night, weekend, and holiday hours.

Responsibilities

  • Greets and interacts with new and regular guests in a genuine manner and suggests products that compliment purchase to enhance the guest experience.
  • Rings up guests on cash register and balances cash and inventory transactions.
  • Provides prompt, efficient, and courteous service.
  • Resolves and when necessary escalates guest complaints.
  • Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
  • Focuses on collaboration and teamwork as a part of the store team; works well with the general public.
  • Encourages participation in the guest feedback system.
  • Cleans in and outside of store (sweep parking lot, mop floors, empty trash, clean rest rooms, fill water and towels at the pump, replace pay-at-the-pump receipt paper, etc).
  • Stocks shelves and coolers and takes inventory on shelf items.
  • Keeps fresh foods stocked and ready-to-eat. Performs regular temperature checks to ensure food is at the appropriate temperature.
  • Adheres to all RaceTrac, federal, state and local safety-related regulations, including food safety regulations.
  • Assists Store Management in receiving vendor deliveries.
  • Maintains fresh and available beverages.
  • Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
  • Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
  • Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.