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June

Assistant Sales Manager - Chadstone

Tiffany & Co. - Chadstone, VIC

Retail
Source: uWorkin

JOB DESCRIPTION

Full Job Description
About Tiffany:
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world’s most recognisable luxury brands with close to 300 stores worldwide.

About the role

We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as Assistant Sales Manager - in our Chadstone store.

Reporting to the Store Director, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:

Build relationships with internal and external clients
Model and uphold Tiffany & Co. customer service standards
Ensure implementation of company sales initiatives
Become an expert on product and sales training modules
Assist in supervising, developing, and training designated staff and supervisors
Assist with recruitment and delivery of onboarding for new starters
Key-holder responsibilities, such as opening and closing of the store

The ideal candidate will have:
Minimum three years retail supervisory or management experience
Sound sales experience in retail or relevant customer related experience (i.e., hospitality)
Experience in sales generation and managing the achievement of sales results
The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
Proven ability and desire to work in a fast-paced, changing environment
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays
Proficiency with Microsoft Office software including Word, Excel, Outlook, Point of Sales (POS) system
Strong oral and written communication skills

Preferred qualifications:
Previous experience in a luxury retail environment
A college or university degree and previous gemological experience

At Tiffany, we believe a diverse workforce makes a difference.