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Store Manager - Aus

Williams-Sonoma, Inc. - Chadstone, VIC

Source: uWorkin


Job Description

Are you our next Store Manager?

Want to lead a team and inspire great performance? Our Chadstone store is seeking dynamic individuals who are customer focused and results-driven to join our team.

At Williams-Sonoma Australia Pty Ltd, our store associates are at the heart of everything we do. From that first customer experience, delivering world-class service to providing expert advice on design. Our vision, is to enhance the quality of our customers’ lives at home. Our managers are friendly, outgoing and thrive in a fast-paced environment while they build high performing teams of unique individuals who deliver positive customer experiences.

As a Senior Leader within the team you have an important role to build and develop strong teams, drive overall store operations and are accountable for achieving sales and payroll results, whilst promoting a high-performing work environment and a People First culture.

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

You’re Excited About This Opportunity Because You Will...

  • Ensure store meets or exceeds sales and contest goals; Meet payroll goals based on current trends
  • Recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals
  • Train and motivate all associates through on-going programs in sales, customer service and product knowledge
  • Develop management team to assume increased levels of responsibility
  • Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards
  • Establish and maintain a safe work environment and ensure ongoing safety training and awareness
  • Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
  • Manage store operating procedures, i.e., inventory levels and cash control to minimize store losses
  • Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Why you will love working at Williams-Sonoma, Inc.
  • We’re a successful, fast-growing company with an entrepreneurial vibe
  • A technologically and data-driven business
  • Competitive salaries and comprehensive health benefits
  • We’re at the forefront of tech and retail, redefining technology for the next generation
  • We’re passionate about our internal and external clients and live/breathe the client experience
  • We get to be creative daily
  • A smart, experienced leadership team that wants to do it right and is open to new ideas
  • We believe in autonomy and reward taking initiative
  • We have fun!

We’re Excited About You Because...
  • Passionate about “owning your business” & always empowered to make decisions that best support business needs
  • Results-oriented leader, who has an excellent ability to motivate & influence others through actions & examples
  • Thrive in an entrepreneurial environment & are consistently looking for ways to think outside-the-box
  • Risk-taker who is not afraid to go above & beyond to exceed a customers’ expectations in order to close a sale
  • Agile leader who loves to prioritize, plan & adjust their schedule to ensure business goals are achieved
  • Proven ability to manage staff to exceed sales goals, while meeting payroll goals.
  • Proven ability to identify top talent, create teams, and train/develop/retain great people.
  • Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities.
  • Effective communication, organization and leadership skills.


Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:
  • A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities

If you are passionate about leading dynamic teams and delivering world-class service join our team, apply today!

About Us

Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home.

In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing.

Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations.

Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials.