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E-commerce Business Controller - 12 Month Contract

H&M - Sydney, NSW

Source: uWorkin


Company Description

We currently have a fantastic opportunity to join the H&M Australia E-commerce team!

What makes working at H&M so special?

Many things from our iconic brands to our unique Culture and Values, the continuous development and endless opportunities to grow. We recognize the contribution every individual can make to our shared success. When you add your unique voice to H&M, we can make magic together!

Job Description

Do you want to be a part of H&M’s digital growth adventure where your actions create results? Are you analytical and sales driven with a passion for E-commerce? We want to build a strong team that is dynamic and driven, where they will secure our omni customer experience in Australia, fulfilling our vision to make it possible for everyone to look and feel good!

Job Responsibilities including but not limited to:

Operational Analysis & Forecasting

  • Plan, analyze and forecast sales & commercial KPI’s on total, concept and garment group level
  • Drive a structured sales & commercial KPI follow up & actions process across all e-commerce stakeholders
  • Identify the best commercial customer offer to drive profitable business growth
  • Create annual, seasonal and weekly reductions targets in collaboration with the e-commerce Head of Merchandising
  • Communicate forecast figures consistently to Logistics & Customer Service to secure business efficiency
Stock & Supply Chain Management
  • Work closely with logistics to secure the outbound flow (customer promise), stock flow and stock availability
  • Support the logistics function in forecasting long-term buying levels to secure capacity planning
  • Plan, analyze and forecast stock levels on total, concept and garment group level
  • Identify short- and long-term stock discrepancies and collaborate with e-commerce merchandising team on actions to secure the market’s stock goals
  • Organize stock moves from and to other markets when required
Buying Management
  • Setting of all seasonal purchase plans based on sales targets & stock goals
  • Weekly follow up & actions on set purchase plans based on changes to assortment & sales plans
  • Close collaboration with the e-commerce merchandising team to understand current customer demand and its impact on the buying plans
Active Stakeholder Management
  • This role is working across the entire e-commerce business by securing an effective meeting & communication structure with the e-commerce sales team, logistics team, customer service and global support functions
This is not a financial controlling role. The emphasis is on operational e-commerce business controlling


Your skills and background
  • Strong commercial & operational business understanding is a must
  • Leadership qualities with strong and clear communication skills
  • Strong analytical skills, with the ability to turn your analysis into actions
  • Sales driven and has a strong commercial awareness.
  • Have a strategic mindset and motivated to reach your goals
  • Strong ability to structure and prioritize based on business needs
  • Preferably Bachelor’s Degree in Business, Economics, Merchandising or Supply Chain Management

Additional Information
  • Generous staff discount at H&M and globally across other H&M Group brands
  • Encourages work life balance
  • Up to 26 weeks paid parental leave for eligible team members
  • Enjoy your birthday with an extra day of leave
  • Discounts to over 400 fitness studios across Australia
  • Modern office with ergonomic work stations for all team members
  • Continuous development opportunities in an global company that promotes internal progression
This role is a 12 month contract located in Sydney, Australia.