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Service And Sales Champion

Total Tools - Darwin, NT

Source: uWorkin


Full Job Description
Valued for your passion to achieve
Respected for your drive to exceed customers expectations
Trusted to use your expertise to create solutions

Who we are

For 30 years, Total Tools has operated as the ultimate tool shop delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools and best of all, the majority of our nationwide stores are locally owned and operated.

In 2020 we were proud to join the Metcash group alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few!). While continuing to operate as separate entities, we're working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry.

Independent business working together - what an exciting journey ahead. All that is missing is you!

The Role:
Total Tools Darwin is focussed on attracting team members with the right attitude. We want people who are focussed on being part of a great team, supportive of one another, make the most of every customer with your expert sales approach.

We are the standard of excellence and require our team to achieve the same, demonstrating the highest level of; customer service, sales achievement, personal presentation, detail orientation, solution mindset and communication.

You will be dedicated to working and growing in our industry and willing to learn and expand your skills in sales and customer service. You will bring experience and results of thriving in an environment of a large and wide-variety of products in a high volume customer environment.

You will be responsible for:
Delivering high level customer experience
Maximising every customer opportunity, connecting product and service solutions
Build customer solutions, working with the team to resolve customer requirements
Supporting your fellow team ensuring that our store is set to make the buying process effective
Executing our end to end sales experience

Does this sound like you:
Positive and solution driven mindset
Genuine dedication to our customer
Operate with discipline and professionalism
Experience with large SKU counts and high customer volume
Organised, likes to ensure that focus of the customer continues all the way beyond the close
Demonstrated ability achieve and exceed sales targets
Passionate, highly motivated, and a phenomenal teammate

Why work for us?

Our operating model is one that respects and invests in our team and customers. We live by our values - one team, own it and get it done, customer first and be the difference.

We also offer:
Strong and successful team environment
Competitive wage
Ongoing product training in market leading brands like Bosch, Makita, Milwaukee and many many more
Commitment to ongoing job security
Strong reputation for a coaching approach to development

If you want to join the Total Tools team, apply today.

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications and merit.

Only applicants with valid working rights in Australia will be considered for this position.

Type: Retail Store - Sales

Category: Retail & Consumer Products

Reference ID: AH000002

Date Posted: 12/05/2021